Traveling to Timbuktu? Venturing off to Venezuela? Chances are good you’ll have a Lonely Planet guidebook in tow – maybe even a copy you purchased online.
Lonely Planet is the world’s most successful travel publisher, printing over 120 million books in nine different languages. We are proud to be partners in their success, and thank the team for allowing us to share their story in a brand-new case study.
There are many takeaways from the case study, but here’s one of the biggest – with automation comes time-savings, and with time-savings comes the opportunity to optimize and adopt a cross-channel strategy. This is crucial, especially at a time when 67% of marketers say their priority is for all marketing activities to be integrated across channels (eMarketer study).
Lonely Planet started out with a small team focused on day-to-day management, reducing costs, and maintaining volume. After onboarding with Marin, they now spend the bulk of their time focusing on strategic management, making quick optimization decisions, and expanding campaigns to include Bing, Facebook, Twitter, and retargeting programs across geographies. The added bonus? Marin pays for its monthly cost every 2.7 days, and profit is up 50%. You can learn more about their campaign management strategy, data and analytics integrations, and financial improvements here.
Third-party platforms like Marin clearly make an impact for marketers looking to bolster their cross-channel strategy. Plus, it may give you a little extra time to plan that trip to Bali…
In today’s data driven world, businesses rely on multiple pieces of technology to deliver, optimize and manage their online advertising and website analytics. Virgin Atlantic is a great example. They have an open stack approach to technology, deploying best-in-class tag management, site analytics and media optimization technologies.
While this way of doing things is terrific for selecting the best technologies, it can also present some challenges. Each technology relies on unique tracking paramenters being appended to keyword URLs. Manually bidding URLs containing multiple tracking parameters is highly complex, time consuming and open to human error.
Virgin Atlantic works with agency Manning Gotlieb OMD (MG OMD), and together they turned to our platform for a solution.
Marin integrated seamlessly with existing Tagman and CoreMetrics tracking, which meant there was no need for Virgin Atlantic to re-engineer their advertising technology architecture. MG OMD’s search team quickly and simply deployed Marin’s tracking pixel within the TagMan container tag. Using this method, there is no need to wait for a development window, and data discrepancies are minimized because historical data is preserved and bids can be calculated from day 1 with no “learning period.”
As more companies invest in open stack architecture, we’re ready to support them with the partnerships and technology for a best-in-class solution. Thanks to Virgin Atlantic and MG OMD for allowing us to share their story! You can learn more details here.
Lots of Marin customers operate in challenging markets, and easyJet is a prime example. The largest airline in the United Kingdom, easyJet operates in the notoriously competitive travel vertical, where a multitude of airlines vie for the same keywords alongside travel comparison sites and tour operators. Keyword lists are continually growing, and bids must be carefully monitored.
easyJet faced the challenge by teaming up with Resolution Media and making great use of Marin Software. Our interface is designed to deliver ever-improving financial results even in the toughest markets. Take a look at how easyJet achieved their goals, and pick up some tips for your own campaigns:
Since adopting Marin Software, Resolution Media and easyJet have seen significant improvements including 111% improvement in ROI, 51% decrease in cost per booking, and 29% increase in bookings. Learn more about their goals and success in the full case study.
Finally, thanks to Resolution Media and easyJet for allowing us to share their story!
Last week, we were proud to host another engaging Marin Masters in NYC! Customers and partners gathered to network, share insights, and take in presentations from some of today’s top digital marketers. A big thanks to everyone who attended, and here’s a transcribed streamcap in case you missed it (#MarinMasters on Twitter):
The Marin Vision: Turning Complexity into Opportunity
Matt Ackley, CMO, Marin Software
Customer Targeting and Optimization in Action
Cameron Urry, Senior Interactive Marketing Manager at Extra Space Storage
Audience Targeting and Building a Database of Intent
Molly Parr, Director of Product Marketing at BlueKai
Deconstructing Digital Daily Habits: A Deeper Understanding of How Gen Y/Z Affects Online Advertising
Edwin Wong, Senior Director of B2B Strategic Research & Insights at Yahoo!
Attribution & Optimization Techniques for Multi-Channel Success
Panelists: Matej Horava – Head of Partnerships at LiveRamp, Paul Pellman – CEO of Adometry, David Greenbaum – CEO of Boost Media
Mobile Audience Targeting
Cathy Boyle, Senior Analyst of Mobile at eMarketer, Inc.
Combining Search & Social: The Performance Marketing Multiplier
Dan Morris – Senior Product Marketing Manager, Marin Software
The Digital Transformation of an Industry Vertical
Brian Long, Senior Manager of Performance Marketing at AutoTrader and Ian MacDonald, Senior Manager and Director of Consumer Marketing at AutoTrader
Chris Lien, CEO of Marin Software and Melissa Esmundo, VP of Marketing at Though Mudder
If you’re already doing some level of Facebook advertising, you’ve probably found it to be a good way to generate leads, and drive brand awareness and ROI. But like any other advertising channel, there are often some challenges along the way. Let’s take a look at Precision Dialogue’s story, and the best practices we can glean from their experience.
Precision Dialogue is a leading customer engagement firm focused on leveraging customer insights to drive relevant communications and improve marketing ROI. Based in Cleveland, they manage the search, social, media, and display advertising programs for approximately 12 advertisers spanning 8 different countries. They turned to Marin when they were tasked with redesigning and growing the Facebook marketing program for an industry leading retailer of kitchen supplies.
When diving into this project, Precision Dialogue identified a few challenges. First, there was increased competition to advertise on the platform. Second, they had to keep up with the many and frequent changes to Facebook’s UI. And third, they needed to find the retailer’s ideal target audience.
Precision Dialogue tackled these challenges head-on, crafting a smart strategy and letting the Marin platform do the heavy lifting. Here’s how they made it work:
Happily, Precision Dialogue was able to exceed the Facebook advertising campaign objectives, cementing a strong partnership with the retailer. Specific improvements included 33% lower cost per conversion, 36% higher cost per click, 4% higher conversion rate, and 30% higher CTR.
Take a look at the full case study here, and let us know if your business is going through something similar.
We are happy to say that Universal McCann and American Airlines have been partnered with Marin Software for over 3 years. Their experience is a good introduction for those who may be considering Marin as a bid management platform to take their business to the next level.
Universal McCann selected Marin Software because they needed a technology to help them in three core areas:
As part of a smooth onboarding process, Marin’s tracking pixel was deployed. In addition to capturing sales and revenue data, it tracks other key information such as flight origin, destination, and ticket type. Having this additional data at the keyword level is vital for Universal McCann, making it easier to prioritize budget and ensuring high share of voice. This is particularly crucial for high-profit routes in the highly saturated travel vertical where airlines compete with aggregators, meta search engines, and online travel agents.
Marin’s powerful automated bidding is put to great use by Universal McCann, with revenue targets geared toward achieving year-over-year growth in revenue against ever increasing CPCs. Over their 3 years with Marin, Universal McCann has seen continuous improvements in performance and benefitted from innovative new bidding features.
The team at Universal McCann has also realized great time savings on administrative tasks such as reporting, which now takes just half a day per month. With Marin, they are able to make regular udpates to the prices in ad copy – a must, due to the volatile nature of the air travel industry. These changes are easily made with just a few clicks in the Marin user interface, a huge time savings from the previous process of exporting and uploading bulk sheets. All these saved hours are re-invested in strategy, and performance continues to improve year after year.
A big thanks to Universal McCann and American Airlines for being such terrific customers. We’re excited to see your continued growth and success!
Paid search is one of the most essential and effective online search marketing strategies. However, as transaction volume increases and competition for keywords grows, paid search can also be increasingly complex and challenging to manage. How do you manage your daily workflow? Are you wasting time in Excel? Can you identify opportunities for performance improvement? Are you getting the insights you need?
If you ever grapple with these concerns, you are in good company!
Let’s consider Del City, a leading supplier of professional grade electrical and transportation supplies since 1947. Del City relies on an integrated paid search program that is optimized based on a one-year customer value model. They support over 10,000 SKUs within their product catalog, requiring a broad range of campaigns and extensive keyword lists.
Del City turned to Marin Professional, our mid-market platform, for automated and position-based bidding. As a result, they were able to save time and increase revenue by 30%. Del City is now able to focus on and invest in higher priority, strategic initiatives for expanding their paid search program.
If you can relate to Del City’s experience, make sure to read the full case study for details on how they transformed their paid search campaigns with Marin. Also consider taking a product tour and starting a free trial to see if Marin could be a good fit for your business.
ArrowMedia is a digital advertising agency specializing in pay-per-click advertising and web analytics. Employing over 60 seasoned professionals out of Moscow and Krasnoyarsk, ArrowMedia also provides consulting, auditing, SEO, and automation services to advertisers across Russia.
As the digital advertising landscape in Russia matures, advertisers and agencies are increasingly managing programs on a return on investment (ROI) basis. Unfortunately, publisher solutions like AdWords and Yandex.Direct are unable to provide adequate visibility into revenue outcomes. ArrowMedia also found that it was impossible to track campaign processes and manage geo-targeted accounts with over 1,000 keywords. With growing accounts and increasing complexity, ArrowMedia needed a solution that would provide better visibility, time-savings, and that would scale efficiently.
ArrowMedia turned to Marin Professional. Using self-service revenue integrations, they now have a complete view of revenue outcomes. This allows the team to optimize bids and creatives based on their own key performance indicators. ArrowMedia also uses Marin Professional’s bulk sheet and multi-edit capabilities to efficiently track and make changes across multiple geo-targeted campaigns. Finally, the platform’s advanced filtering capabilities and web query reports allow the team to easily segment and analyze the avalanche of performance data. ArrowMedia is now able to manage by exception and have more confidence in their reporting.
ArrowMedia has seen impressive results – they have decreased their clients’ cost-per-order by 20% on average, and reduced the amount of time spent on low-value tasks by 40%. For more details, read the full case study here. And a big thanks to ArrowMedia for allowing us to earn their business and share their story!
Farnell element14 is a high-service distributor of technology products and solutions for electronic system design, maintenance and repair in Europe, the Americas and Asia Pacific. We are happy to have their business, and thank Farnell element14 for allowing us to share their story in one of our newest case studies.
Farnell element14 stocks over 500,000 products from over 3,000 industry leading suppliers. It also operates in 30 European markets with 27 different language campaigns. Managing their search campaign at this sort of scale presented many challenges including a huge number of keywords and difficulty increasing spend while maintaining ROAS.
Since choosing Marin Software, Farnell element14 has taken advantage of Marin Dimensions to “tag” campaign elements for segmentation and analysis; this ability provides key insight right down to the keyword level. The team also uses Marin’s predictive bidding algorithm to automate keyword level bidding, maximizing financial performance while still maintaining ROAS. Farnell element14 has seen great results including a 29% increase in revenue, 66% increase in CTR, and 38% increase in conversion rates. To learn more and read the full case study, click here.
Last week, we hosted our bi-annual client educational event, Marin Masters, in NYC. Over 100 search experts in the tri-state area, from top agencies and global brands, gathered in the Screening Room at the Crosby Street Hotel to share their experiences and best practices with the Marin platform.
We had some great content presented at Marin Masters thanks to our customers. Themes included bidding, optimization and call-tracking. Marin’s VP of Products, Wes MacLaggan, also showcased the future of Marin and where we see the landscape unfolding.
A special thanks to Yahoo! for sponsoring and presenting their study released earlier this month on ad copy insights and optimization within the travel vertical. Some of the highlights from their presentation included:
We would like to thank all of our attendees for making Marin Masters NY 2013 such a huge success! Please enjoy some photos from the event.