Facebook offers several great options for retargeting, allowing you to segment and remarket to people who’ve engaged with your product. These tools include:
These features let you granularly segment your audiences, ensuring you’re targeting users with the right messaging and products.
What happens when search teams up with social? Combining search intent with Facebook retargeting allows you to segment and target users on Facebook, based on the search ads that drove them to your website.
How can you fit this tactic into your overall retargeting strategy, and how is it beneficial to your campaigns?
Let’s tackle that last question first.
Since search is an intent-oriented channel, you can retarget users based on what they’re looking for. With this knowledge, you can drive them to a conversion by offering them exactly what they want.
Once you know your audience’s intent, you can align this information with your goals to create high-value user segments, then target accordingly. This affords you the opportunity to target larger audiences using lookalikes, then scale even further from there. No matter the size of the audience, using precise, tailored segments ensures the highest audience quality.
And, if your goals change and you no longer want to target a specific audience, you can always exclude it from your campaigns.
Search intent allows you to adapt creative elements on Facebook—by knowing what the user wants, you can show more appealing images and messaging to increase CTR. You can also apply tiered bidding and budget, concentrating on higher-value audiences.
There are an infinite numbers of ways you can segment audiences based on your overall strategy and goals, or even for a particular event. Here are a few use cases.
A large brand is planning to launch a massive TV campaign, and wants to engage with people, via search and social, who possibly saw its TV ad. Since users are most likely to search for the brand after seeing the ad, the brand splits its search campaigns into brand and generic segments. This way, the brand can understand its audience and target them with specific messaging, across channels.
An ecommerce site is trying to attract users based on search criteria for its fashion styles. It tags the keywords romantic and classic to reach those users on Facebook, showing them relevant content. The site complements this tactic with its Facebook DPA campaigns.
A direct advertiser is looking to improve its social optimization strategy based on search activity. It segments search campaigns according to users who search for high ROI and low ROI keywords, allowing it to target those users on Facebook, and adjusting bids and budgets accordingly.
A travel website wants to lower CPAs for search and social channels. It creates a 100% bid RLSA group for very expensive but high volume keywords, tags the users who’ve clicked these keywords, and excludes them from repeated searches. To achieve lower costs, the website targets those users in social.
Want to see a real-life example of how it works? Read about how a loan comparison website cut its cost per acquisition by 3.5x with Marin’s search intent retargeting on Facebook.
How do you get your product feed in front of as many eyes as possible? Are you using Facebook Dynamic Product Ads? Just Google Shopping? Do you have an effective social prospecting strategy? Do you know how to get your product ads in front of people who’ve never seen them before?
If your answer to any of these questions is “meh,” then this blog post is for you.
There are two ways to get your products in front of potential customers on the web today:
If you’re a retailer, it’s in your best interest to blast your product feed far and wide to make sure your product is available whether a potential customer is searching for it on Google or Amazon, or browsing the Yahoo News feed. Heck, maybe they just need a reminder that they didn’t complete their purchase of those cute red pumps.
The obvious next question is—how do I ensure my product is reaching all my potential customers across the many channels and publishers on the web? Full-blown shopping capabilities allow you to get your products in front of millions of customers through all the major paid avenues—and all the leading marketplaces like Amazon and eBay—from a single product feed. This is the easiest way to execute a true “omni-channel shopping campaign.” (Request a demo to find out how we can help you do this.)
Facebook Dynamic Product Ads (DPA) help you promote relevant products to shoppers browsing your product catalog. Once they’ve visited your website or mobile application, you can retarget them on Facebook with the specific products they showed interest in, dynamically displayed with information from your product feed (price, name, in stock or not, etc.).
There are several great things you can do with DPA:
Here’s how this works.
Suppose a shopper buys a pair of designer shoes online, and then they see an ad for handbags from the same designer. By showing products related to what a customer orders, you increase your average order value and customer lifetime value. Upsell and cross-sell campaigns automatically extend the reach of your campaigns, and increase the chances of selling relevant incremental products.
With a prospecting campaign, you can offer products from your catalog to new audiences most likely to use your products (by way of a Facebook algorithm or dynamic ads across the web). This feature is meant to give you an optimal workflow—one that allows you to bulk-edit ads and duplicate DPA campaigns for retargeting, upsell, or cross-sell, all in one function.
So, for example, instead of having four separate campaigns and workflows, you can create just one workflow that handles everything you would’ve included in those disparate campaigns.
A small number of Facebook partners (including Marin) can edit product sets, add URL tags, choose creative templates, and see full previews as you make selections. These features have excellent workflow capabilities, so they deliver both fantastic targeting and ease of use. Contact us to learn more.
Having shopping campaigns on both Google and Facebook catapults the power and performance of your product feed. Do you have the time and resources, though, to manage your shopping campaigns on two different platforms?
If you do, you should definitely include your product feed on both channels to extend your reach. If you don’t, Marin’s Smart Sync for Shopping feature automatically clones and syncs your shopping campaigns from Google to Facebook, eliminating the need for lengthy IT support. With Marin Display, you can use your same product feed to run prospecting campaigns to those outside Google and Facebook.
Even more powerful than Google Shopping or Facebook DPA alone, omni-channel distribution allows you to advertise across a wide array of channels and publishers—native, search, social, eBay, Amazon shopping…the list of both paid and non-paid platforms goes on.
To wring every last drop of value from your product feed, you should showcase it through as many online venues as you can. You should also make sure you’re constantly optimizing your feed for the greatest possible returns.
Retailers who combine all of the above functionality with display retargeting can boast of having a full cross-channel solution, one that automatically puts in overtime to expand your reach and boost revenue. Make sure you’re taking advantage of all channels, and heighten your brand effectiveness in time for back-to-school and the Q4 holiday season.
Digital advertising is a fast-evolving organism. For retailers, this means constantly looking for new ways to meet and exceed business goals. Promoting your product catalog across channels is a powerful way to upsell existing customers and for finding new ones. To learn more about how Marin can help, request a demo.
Summer. It’s the time of year when I get serious about my binge watching. All of my shows are off the air, and I have precisely two months between the airing of the finale of Game of Thrones (Cleganebowl will be a thing) and Nathan Adrian’s first swim in the Rio Olympics.
But I would never limit my binge watching to just my personal time. I’m always happy to fall down the YouTube rabbit hole at work, and really, so should you with this hit list of Marin’s most popular and highest rated webinars. My colleague Maria shared a fantastic roundup of our best quickie blog reads, but our educational, half-hour to hour-long best practices webcasts are the sort of content you want to chill out with on a long summer workday.
It may not rival your Battlestar Galactica binge watch, but it’s the only one you can get away with at work, so happy viewing, online marketers!
As you search online for the cheapest flights, the top island destinations, or where a solo traveler can find the best international cuisine, remember—no matter where you are, the mind of the digital marketer always craves useful information to stay competitive.
Whether you end up flying high across multiple time zones or enjoying a staycation this summer, here are a few time-friendly reads from the Marin Software vault to bring along for the ride.
Bonus: This is actually 55 minutes worth of reading, not an hour. Use those extra five minutes to schedule a demo, and learn how we can help you with any and all of the above. Bon voyage!
Global mobile trends all point to the same conclusion – operating in channel-specific silos no longer works, and now’s the time for marketers to implement a strong cross-channel marketing strategy.
If you subscribe to this blog (and if you don’t, see that second little box on the right), you already know we’ve been evangelizing the message of “cross-device, cross-channel.” There’s a good reason for that.
As we approach the halfway point of 2016, it’s more important than ever that marketers not only use data to understand customer behavior, but also to act on that behavior to deliver engaging, personalized experiences.
On May 25, Nitin Rabadia – our Director of Audience Marketing EMEA, APAC – will explain how to use data to win the online battle for attention and revenue. Gleaning insights from our 2016 Global Mobile Report (available with webinar registration), Nitin will field your questions and discuss:
Register for the webinar today.
When we looked at performance marketing data from the first quarter of 2016, one thing became clear: cross-channel, cross-device targeting remains the most powerful differentiator for profitable marketing strategies.
To create our quarterly benchmark reports, we sample the Marin Global Online Advertising Index, composed of advertisers who invest more than $7 billion in annualized ad spend on the Marin platform. We analyze data from around the world to create our report. For Q1 2016, key findings include:
For detailed information on Q1 2016 search, social, and display mobile performance – including detailed data charts with YoY performance and up-to-date recommendations – download our Performance Marketer’s Benchmark Report Q2 2016 – Vital Search, Social, and Display Performance Data by Device.
“With Carousel Ads and Facebook Audience Network, we’re telling a captivating brand story, and more people who are likely to browse our products are clicking our ads.”
– Cheryl Degrasse / Sr. Director of Digital Media / American Eagle Outfitters
With a high volume of spend across two brands, four Facebook accounts, and two U.S. social teams operating on opposite coasts, retail brand American Eagle Outfitters (AEO) wanted to express the narrative of their brand values in a visually engaging way, to more emotionally appeal to their core audience primarily using mobile devices for shopping.
Since AEO manages two different brands with distinct audiences and creative, they needed an enterprise-class tool to achieve their advertising goals – and handle complexity – at scale.
Using Marin Social, AEO ran a mobile campaign with Facebook Carousel Ads and Facebook Audience Network (FAN).
Compared with Link Ads, the best results came from running Carousel Ads, achieving a 69% reduction in Cost per Conversion (Facebook Conversion Pixel). Including FAN, Facebook’s mobile-only network composed of publishers outside of Facebook, AEO benefited from a 73% reduction in Cost per Link Click compared with News Feed Desktop.
Thanks to Marin’s mass creator and bulk editor, AEO can now create tons of ads and ad combinations very quickly. With the Media Plan organizer, AEO can view metrics of all campaigns at a high level, avoiding the need to manually aggregate the data. Using one tool across Facebook, Instagram, and FAN significantly reduces the amount of time spent implementing and managing campaigns.
Learn more and see full results in our American Eagle case study.
Mother’s Day is almost here! With flowers, cards, and family visits close at hand, many brick and mortar retailers are gearing up for the shopping spike. The season of maternal appreciation extends to online retailers, who are also gussying up their search, social, and display campaigns to attract consumers around the world.
How did online retailers do in 2015, and what to expect this year?
In the week leading up to Mother’s Day 2015 (May 10th), clicks increased an average of 15% across retailers as click-through rates rose 6%. In addition, spend increased 9% during the same time period, peaking a few days before Mother’s Day.
Most notably, conversions saw a bump of 12%, peaking on the 5th at 18% above the monthly average. This noticeable bump for all retailers was more pronounced among those specialty retailers that Mother’s Day particularly impacts.
CPCs actually dropped slightly during this period, except for two days where they spiked, the 4th and 5th. The 5th proved to be a particularly important day for consumers and advertisers, showing abnormal surges along all metrics.
Perhaps consumers took account delivery times and the looming holiday date into account, giving themselves a few buffer days in case of delays in delivery and arrival.
These numbers dropped dramatically on Mother’s Day itself, and returned slowly to roughly average afterwards. Click-through rates remained elevated for Mother’s Day and a few days afterwards before returning to seasonal norms.
For retailers looking to maximize their Mother’s Day sales, here are a few key takeaways:
This is a guest post from Sarah Burns, Content Manager
at Boost Media.
Marketers are spending billions of dollars on Facebook advertising. Why? Because Facebook ads work, thanks to extensive targeting options and the native look and feel of ad creative. The most important, but often overlooked, element in any campaign is great ad creative. How can your brand achieve success with ad creative on Facebook?
We have three tips for you that we’ve aligned with the three stages of the customer marketing funnel.
Visually engaging images are the first things people notice while scrolling through their News Feed. It’s crucial to capture the attention of your audience right off the bat with bold, beautiful imagery that will entice the viewer to click your ad. Develop original creative that hasn’t run in other social campaigns so that it stands out as new and unique.
Now that a user has paused to look at your ad, how can you hook them? With powerful words. In the text of an ad, highlight your product’s unique benefits and convey a sense of urgency to get consumers to consider your offer. A call to action should appear in the first 90 characters to ensure consumers take action. Promotions and incentives like free shipping often motivate a shopper to click and buy.
Now someone has been enticed by your imagery and inspired by your language. Next, consider what will make a consumer click. Targeting is a great tool, and Facebook has advanced options based on demographics, interests, and behaviors. Relevancy is crucial, even post-click. Ensure landing pages are specific to the product or promotion you’re offering, or else you risk confusing your potential customer.
Finally, it’s essential to pay attention to the frequency that you’re showing ads, especially on Facebook. Are you updating creative every week? You should be. Stay on top of the latest trends, and entertain your audience with fresh creative that instantly pops.
Sarah manages Content Marketing at Boost Media and leads a team of marketing professionals to drive revenue through complex B2B marketing campaigns in the ad tech industry. Prior to joining Boost, Sarah developed marketing and sales strategy at BNY Mellon, a top 10 private wealth management firm. In a former life, Sarah worked in journalism writing for magazines including Boston Magazine, The Improper Bostonian, and Luxury Travel. When she’s not writing engaging content, Sarah enjoys cooking, running, and yoga.
Boost Media increases advertiser profitability by using a combination of humans and a proprietary software platform to drive increased ad relevance at scale. The Boost marketplace comprises over 1,000 expert copywriters and image optimizers who compete to provide a diverse array of perspectives. Boost’s proprietary software identifies opportunities for creative optimization and drives performance using a combination of workflow tools and algorithms. Headquartered in San Francisco, the Boost Media optimization platform provides fresh, performance-driven creative in 12 localized languages worldwide.
2015 was a banner year for mobile.
Continuing its ascent into the status of omnipresent being, global smartphone adoption reached an all-time high last year and shows no signs of slowing down. Thanks to this rapid expansion of smartphone usage around the world, advertisers now have an opportunity to reach consumers even more easily.
We sampled the Marin Global Online Advertising Index, composed of advertisers who invest more than $7 billion in annualized ad spend on the Marin platform, to analyze data from around the world to create our latest annual benchmark report.
We uncovered three key findings:
For detailed information on 2015 search, social, and display mobile performance – including detailed data charts with YoY performance and further recommendations for 2016 – download our Mobile Advertising Around the Globe: 2016 Annual Report.