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Archive for ‘Campaign Management’

How to Fine-Tune Your Holiday Retargeting Campaign to Boost Performance

By November 18th, 2015

Pumpkin spice lattes. Cold weather. Football on TV. That can only mean one thing – the holidays are here!

While you’re busy planning your holiday vacation, family meals, or gift shopping plans, remember to schedule a few minutes for your retargeting campaigns. Consumers are ready to spend billions over the next six weeks (especially online!) so make sure you adjust your campaign settings to capitalize on the holiday rush.

Here are a few simple steps you can take to boost your campaign performance for the holidays:

Increase your budgets

With all that holiday shopping going on, you’re likely going to see a boost in site traffic, which means you’ll see an associated boost in impressions served and advertising funds spent. Make sure your campaigns have a proper budget set to guarantee you have enough ad money available for the day, so that you don’t miss out on these potential new customers.

We recommend a 25-50% budget increase for the holidays, but you know your site traffic best. Whatever % of traffic increase you’re expecting, boost your budget about that same %.

Raise your campaign bids

Consumers will be spending a lot of money on products, but that also means advertisers are spending a lot of money on ads. You’re going to have competition! With so many advertisers fighting for ad space, it’s not uncommon to see your CPM costs rise during this time of year. To be ready for this, make sure you increase your CPM bids across your campaigns. Allowing your campaigns to bid a higher amount will make them more competitive and give you a better chance of serving more ads. We suggest increasing your CPM bid by 50-100% of the current average CPM cost for the campaign.

Use holiday themed ads and landing pages

Your potential customers are thinking, talking, and singing about the holidays this time of year. Join that conversation! Using ads that mention specific events like Black Friday or Cyber Monday can grab a visitor’s attention. Send them holiday cheer, mention that there are X number of shopping days left, and give them a reason to click on your ads. Use the holidays as a call to action, and you could see a boost in clicks and conversions.

Create landing pages and content on your site for these holiday events, then create audiences that capture visitors of these pages. (Information about audiences is available here.)

Finally, create campaigns to serve your holiday ads to your holiday page visitors. If they’re coming to your site looking for holiday deals, they are more likely to respond to holiday themes ads.

We hope these suggestions are helpful and lead to a profitable holiday season for you and your business. As always, please feel free to contact us at with any questions or comments.

From our team to yours – happy holidays!

How to Select the Right Digital Media Buying Platform

By November 17th, 2015

Marin Software recently participated in the E-Commerce Paris trade show, the largest cross-channel event in France. During the three-day event, we had the opportunity of presenting with our customers as guest speakers. One such opportunity was a workshop on ‘the relevant criteria to choose your digital media buying platform’. Thibaut Vouloir, Acquisition Manager at financial services company Cofinoga, detailed the main things every agency or advertiser should care about when looking for a solution.

1. Independence

First off, he insisted that the provider must be independent from any media selling business. To guarantee a fair arbitrage of the bid recommendations on any campaign, the platform can’t be owned by a specific publisher, whoever that publisher may be. An independent platform helps advertisers to optimize their media investments on different channels, across search, social, and display.

2. Local Support

For Thibaut, it should be a given that he has access to a local and experienced service team – in his case, based in Paris who speaks French – who understands his needs and gathers his feedback to improve the product. One of his needs is the ability to integrate his DMP tracking system, with customized specifications. The strength of a local team is its capacity to contact the DMP solution, then work collaboratively with the customer to deliver a needs-based solution that drives results.

3. Flexible, Automated Bidding

In particular, Thibaut mentioned the absolute flexibility of Marin’s automated bidding tool considering the different objectives of Cofinoga’s financial products. Using the three different bidding strategies that Marin offers (position, CPA, and ROI) – within the same campaigns or across multiple campaigns and publishers – allows Cofinoga to effectively control and monitor the costs of acquisition. The time an advertiser saves with automated bidding can be reallocated to other tasks, such as A/B creative and landing page testing. “The keyword marketer is freed up from the repetitive task of manually changing bids every day,” said Thibaut.

To find out more about how Marin Software can help you achieve your cross-channel advertising goals, contact us today.

3 Tips for Retail Advertisers to Maximize Results Over the Holiday Shopping Season

By October 29th, 2015

The holidays are a busy time of year for retail advertisers. Outside of work, their lives are packed with relatives, shopping, menu planning, and social events. Add launching holiday promotions, bid management, and budgeting to the agenda and they have an even longer to-do list in the middle of an already stressful holiday season.

To help our retail advertising customers succeed during the critical holiday shopping season, we’re happy to introduce Marin’s Center of Excellence. This is a new division of the Marin Customer Success team that combines marketing expertise and mastery of the Marin platform to help grow your business. The team provides consulting and tailored offerings for Marin customers to address business needs and help them get the most out of the platform.

While consumers are editing their shopping lists in October, you’re editing keyword lists and writing endless variations of holiday ad copy. And, if you’re asking yourself, “What am I missing?” or “How can I better optimize this?”, the Marin Center of Excellence team is here to help you through these and other common challenges.

Having managed campaigns themselves once upon a time, the team has compiled a list of step-by-step recommendations to keep handy as holiday promotions begin to kick off in the coming weeks.

Step 1: Prepare Your Campaigns for Success by Leveraging Key Retail-Focused Marin Capabilities

Start by loading holiday focused objects into Marin early (e.g., keywords, creatives, sitelinks, and mobile-preferred creatives) and keep them paused until you’re ready to launch. This will allow enough time for creatives to go through review on the publisher’s side, for you to submit any exemption requests, etc. Don’t wait until the last minute or you risk forgetting important objects (like sitelinks!) and hitting policy violations.

In addition, make sure you have the necessary Scheduled Actions configured for your holiday-themed campaigns and creatives. Scheduled Actions are essential during promotions and sales and help you take back those long holiday hours by automating the pausing and activation of select campaigns and creatives. If you know that certain days or weeks see an increase in traffic, set up rules so you’re always showing top-performing ads at the most opportune times.

Marin Dimensions are another great time-saving tool. For example, if you have different promotions for Black Friday and Cyber Monday, tag them with a Dimension. Once tagged, you can quickly filter for those objects tagged with a “Black Friday” dimension to pause them and take the same steps to resume your Cyber Monday ads. This workflow works great for those time-sensitive campaigns you’ll be switching on and off across publishers.

Finally, you should consider an account audit ahead of the holiday. This will ensure you have an account structure in line with best practices, help identify specific performance issues, and allow enough time to prioritize any issues requiring implementation. The Center of Excellence is offering holiday focused account audits to improve account performance and better optimize your program this holiday season. Contact your Marin account representative for more details.

Step 2: Review Your Bidding Strategy and Objectives

In anticipation of the expected increase in traffic and competition, the Center of Excellence recommends setting up a schedule for any bid changes that need to occur throughout the holiday season. Take a look at your historical data for previous years. Do you notice a year over year rise in historical CPCs? Did traffic increase significantly? Pair this data with your goals to set up an ad scheduling or boost schedule.

These two features allow you to make faster adjustments to bids without making drastic changes to your overall bidding strategy (by changing folder targets) that could prompt unwanted results. If you want a little help crunching those numbers, the Center of Excellence is offering a Holiday Bidding and Boost consultation tailored specifically to your program that works in tandem with our bidding algorithm.

Step 3: Closely Monitor Performance Throughout the Holiday Season

Marin offers an easy way to set up and schedule automated email alerts to assist you with  monitoring account activity during the holidays. The Center of Excellence recommends creating email alerts for the following:

  • Day over day cost changes

  • Sync errors for creatives/keywords

  • Average position threshold

  • Objects missing tracking

  • Creatives status = disapproved

If you manage multiple accounts in the platform, try setting up an All Clients report to review cross-client performance data. For example, set up a campaign performance report across all your clients to eliminate having to log into each Marin client account. Hint: Creating alerts across client accounts will save you time, which can be spent enjoying your holidays!

Bonus Time Saving Tips from our Top Center of Excellence Consultants!

  • If you’re a client that has many different publisher accounts within many different Marin accounts, utilize Marin’s cross-client bulk sheet feature, so you can create everything with one file rather than having to organize and upload many different bulk sheets.

  • If you plan to use ad scheduling to help manage bidding this holiday season, set this up in Marin using the multi-edit feature, which will allow you to set your schedule across many campaigns or ad groups at one time, rather than individually.

  • Prior to making changes for holiday bidding, download a report of all your current keyword bids with the columns you would need for a keyword bulk upload. Use this report to upload these same bids into the application after the holiday season is over and more quickly return to expected levels of performance and traffic.

  • When creating a scheduled report or alert, take an extra 10 seconds and also create a saved view for those same columns and filters. This way, if an alert or performance report merits investigation, you can retrieve the corresponding saved view to pull this up in the application immediately.

  • Tag all of your holiday objects in Marin using a Dimension. This will make it easier to apply setting changes and scheduled actions at scale so you can get back to family and fun!

5 Steps to Victory in the Holiday Advertising Game

By October 21st, 2015

We continue to get closer and closer to the busiest time of year for e-commerce businesses and the most festive for online consumer traffic. Our teams at Marin Software have even more tips and tricks for making sure you’re amply prepared.

To help you prepare your accounts for the holidays and top your competitors, we’ve put together five key action points you can start to implement today, directly in Marin.

1. Identify Your Target Audience and Determine Key Dates

There are several holidays between November and January. However, not every holiday is relevant to your customers – so, it’s important to focus and prepare for the dates and audiences that matter.

First, identify your customers. Are they discount shoppers looking for online bargains? Or shoppers looking for that special present for a loved one? Depending on what’s relevant to your business, bucket your strategy into interest-based audiences. For example:

  • Bargain hunters
  • Gift buyers
  • Cultural purchasers
  • Event purchasers

Next, plot the dates that could influence them to search and purchase online. Here’s a short list of eight dates that have the most impact on consumer behavior, and who the holiday appeals to most. Be sure to add these dates to your calendar!

  • Black Friday, 27th Nov: Bargain hunters
  • Cyber Monday, 30th Nov: Bargain hunters
  • Hanukkah, 6th Dec – 14th Dec: Gift buyers
  • Christmas, 25th Dec: Gift buyers
  • Kwanzaa, 26 Dec – Jan 1: Cultural purchasers
  • Boxing Day, 26th Dec: Bargain hunters
  • New Year’s Day, 1st Jan: Event purchasers
  • January sales, 1st Jan – 31st Jan: Bargain hunters

Review your target audience – will any of these dates affect their purchasing decision? In some cases, people might be interested in a holiday just to benefit from the special promotions that come with it. Instead of including the holiday name in your copy, try organizing by interest. To increase CTRs, tailor your creatives to match the holiday that appeals to your customers.

2. Implement Scheduled Actions

Creating ad copy for every holiday can become difficult to manage. Having a Christmas creative active on New Year’s Day can reflect poorly on your company. It’s important that a mechanism is in place to prevent this from happening.

Scheduled Actions in Marin enables you to schedule campaigns, groups, and creatives at a specified date and time. So, if you’re planning on ringing in the New Year on a beach in Mauritania, you can schedule your seasonal campaigns in advance and let Marin pause and activate them while you’re out of the office.

3. Use Ad Extensions

The top positions for your main keywords are prime real estate. With your competitors throwing compelling ad copy and offers into the ring, competition can be fierce. Just your presence alone in the top spot is not always enough.

To expand the size of your creatives and improve visibility, add Ad Extensions to them. This can increase CTR and brand awareness.

Leverage from your existing creatives’ quality score and add Ad Extensions to:

  • Sitelinks: Drive customers to holiday promotion pages
  • Location Extensions: Show your holiday opening and closing times
  • Call Out Extensions: Add a non-clickable festive message or promote an offer like ‘Free Shipping’

4. Exclude Dates from Bidding

Excluding dates from bidding allows you to leave out cost and conversion data for specified dates and date ranges. This is useful during seasonal periods where accounts experience unusual performance, which can skew bid calculations.

If the data is not a true reflection of normal performance, bids will be calculated based on this inaccurate data. To prevent this, exclude the relevant dates.

5. Retarget

Your additional holiday marketing efforts will very likely attract new visitors to your site. These new visitors may have gone to several sites before and after yours. With so many online holiday bright lights, it’s understandable how they could forget where they found that perfect product.

Use retargeting to help jog their memory, bringing them back to the original page where they first saw your offer. Whether you decide to use them or not, there’s no cost in building retargeting lists in AdWords and syncing them with Marin.

Each holiday attracts different search intent. Converting customers on Cyber Monday and Boxing Day could be listed as ‘Bargain hunters’, and customers converting on Christmas can be listed as ‘Gift Buyers’. Building retargeting lists around your target audience will enable you to promote offers across audiences through Display and Search.

We hope these tips get you well on your way to clinching the holiday gold. To learn more about how you can stand out this season, take a look at some of our recent content:

How to Use AdWords Location Ad Customizers

By October 19th, 2015

This is a guest post from Jonathan Levey, Digital Marketing Manager at OneSky.

Google AdWords location ad customizers represent a pay-per-click (PPC) way to target a specific audience in a specific location. With location ad customizers, you can change details in your PPC ads dynamically, whether it’s color details, price, size, dimensions, countdowns, sales events, or seasonal sales. If, for instance, you’re managing a large number of ad campaigns, the ad customizers let you make quick changes to a central spreadsheet.

After making these quick changes, you can upload the spreadsheet changes to Google AdWords and watch as all the updates are incorporated across your various campaigns. This makes the customizers completely automated, since after updating your central spreadsheet, the other updates are instantly propagated. (Yay, no time-consuming changes by hand!)

Precision is a great marketing strategy. Location ad customizers allow you to target your audience in a minute, specific location.

There are many ways you can make use of AdWords location ad customizers to achieve superior results. If a user meets the criteria you’ve specified on your array of ad campaigns, your ad text can be updated accordingly. Based on location, here’s how you can use AdWords location ad customizers to do this and more.

Shipping Times

AdWords location ad customizers include shipping times; so, if your ad shows that your shipping time is less than your competitors’, then you’ll gain more customers. With location ad customizers, you can include the places you deliver your products to in your ad text. This can be very enticing to potential customers who reside in the locations that you specify in your ad campaigns.

These kinds of ad campaigns enable you to have a targeted conversation with your prospective customers, since they’re drawn in by the fact that you have the exact shipping time for their specific location. This aspect of your ad will appeal to audiences who end up purchasing your products due to the confidence that they’ll be delivered on time.

Mention the User’s Location in the Ad Text Campaign

Users often include their desired locations when they search for products and services. So, if you include the users’ locations dynamically in your ad text, they’re more likely to click your ad. Not only does the dynamic inclusion of location into your ad text campaign save you a lot of time – with good content in your ad text, your conversion rate is set to increase exponentially.

The time you save by auto-including location would’ve otherwise been used to create distinct campaigns geo-targeted to each of the areas where you deliver your products. In addition to time savings, location ad customizers maintain all of the key information of your ad campaign, despite generating different text for the specified, unique locations.

Address, Duration, and Offers

Suppose you’re wildly successful with your location extensions. In this case, you can increase the effectiveness of your ad even more, by including address and working hours of the location that’s nearest to your user in your ad text. And, to appeal to more potential customers and beat your competition, you can add offers and discounts that are specific to those nearby locations.

The ad customizers allow you to update your closing and opening times or offers depending on the day of the week. This kind of ad campaign guarantees an increase in the number of people who’ll show intent to purchase your products and services.

Include the Cost of Service for a User’s City

Finally, location ad customizers can also include different pricing for different regions. Price is an important factor whenever sale of items and services is involved – every buyer considers the price of your product. Make sure that you include the most competitive prices for your products in your ad campaign. Delivery of top quality products at affordable prices will enable your Google AdWords marketing campaign to be the most successful.

You can include dynamic pricing in your text ads. These prices should match your users’ spending capacities to make sure that you have a large return on investment and a reliable conversion rate to drive your sales exponentially. Inclusion of prices in your location ad customizers will increase the percentage of pre-qualification of your clicks.

Follow these fundamental methods when you use AdWords location ad customizers, and watch your PPC marketing campaign benefit as a result.

Mastering Audience Segmentation This
Holiday Season

By October 14th, 2015

The countdown for the holiday season is on – which means now’s the perfect time to review your retargeting strategies and adjust accordingly. To ensure your retargeting campaigns are delivering the right message to the right audience, audience segmenting is essential.

This post covers audience segmentation and the types of audiences you should have in your holiday campaign.

Identify Target Groups

Using your visitor intent data, segment your visitors into several groups, depending on the page they’ve visited.

  • Home page
  • Category page(s)
  • Product page(s)
  • Add to cart
  • Add to wish list
  • Cart page
  • Checkout page
  • Confirmation page (converted)
  • Sign-in / Login page

Set Up Campaigns Based on Intent

Once you’ve segmented your visitors this way, set up a number of high intent and low intent retargeting campaigns. Each campaign should have specific messaging and creative for the intended audience.

High Intent: Cart Abandonment

To set up a Cart Abandonment campaign, target users who’ve viewed the cart page but haven’t completed the checkout steps. With this campaign type, you can advertise a special holiday discount code or free shipping to get visitors to complete their purchase.

Low Intent: General Branding and Awareness

A General Branding campaign targets users who’ve visited your site but bounced off the home page. So, target the home page audience and exclude all other audiences.

Medium to High Intent: Add to wish list

This unique campaign type is one you can have during the holiday season to spread general brand awareness, or to target users with dynamic ads based on the products they’ve added to their wish list.

Important note: When setting up any of the above campaigns, always exclude users who’ve already converted. This’ll prevent you from spending your budget on users who’ve already made their purchase and may no longer be a good fit for the campaign.

Audience segmentation is key to having impactful campaigns and is the foundation to retargeting success. The above campaigns are just a few examples of what you can create with segmented audiences.

If you’re new to Marin Display, try it for free and get a $100 credit toward your first retargeting campaign.

Google Chrome Blocks Adobe Flash Ads – and What That Means for You

By September 8th, 2015

In the obituary for Adobe Flash, September 1, 2015 will stand out as the day Google felled Adobe Flash with a mortal wound. As was originally reported in the Wall Street Journal, Google announced that its Chrome browser will block Internet ads that use Adobe Flash technology. With Chrome holding 60%+ market share, this essentially means Flash has become exceedingly irrelevant for advertisers.

A Lot of Us Saw This Coming

The move to a Flashless future shouldn’t come as a surprise to advertisers. The increasing focus on mobile – and Flash’s non-existence on that platform – means that many advertisers are already migrating their rich media creative to be built using HTML5, in order to maximize efficiency and reuse creative assets across their desktop and mobile ad campaigns. Other trends like YouTube ditching Flash for an HTML5 player also helped marshal that change along for desktop rich media advertisers.

What If Your Media’s Still Flash-Based?

However, not everyone’s updated all their creative assets, so this switch will have an impact for some advertisers, at least in the short-term. Here are a few immediate recommendations for how to reduce the short-term impact while you rebuild new HTML5 rich media creative:

  • If you haven’t already, upload static or animated GIF versions of your Flash ads, so there’s a suitable replacement that shows when the Flash ad doesn’t display.
  • Reduce spend on campaigns featuring Flash ads.
  • Although it’s ideal to recreate HTML5 versions of your ads from scratch to ensure they render properly, in a pinch, consider Flash to HTML5 conversion tools.
  • If you need to run Flash ads, segment them out into a different campaign, and block Chrome. They’ll still display on Firefox, Internet Explorer, and Safari, at least for now.

Odds are the demise of Flash hasn’t impacted you as much as you’d expect, with all the headlines raised in the past couple days (incrementally so if you’re a Marin Display or Perfect Audience customer, as we’ve never been Flash ad proponents). But, hopefully these recommendations will help you minimize the repercussions while you update your ads.

3 Cross-Channel Advertising Strategies for Search, Social, and Display

By August 11th, 2015

Over 65% of online revenue now comes from purchases made across more than one digital channel. With this in mind, it’s essential that marketers use cross-channel strategies, rather than just looking at each digital channel in a silo. Using the right technology, you can reach the same users across search, social, and display, engaging with audiences on one channel based on their profile and activities on another.

Here are three strategies to survive – and thrive – in a cross-channel world.

1. Cross-Channel Remarketing for High-Cost Search Keywords

Competitive search terms can be expensive. Using cross-channel remarketing for high-cost search keywords can save money while still serving ads to users who’ve shown search intent. Using remarketing lists for search ads (RLSAs), you can make sure the same user doesn’t click a search ad more than once, but still retarget them using social and display – where the CPC is a lot cheaper. For example, an insurance company may not want to have to pay for two expensive, generic insurance search clicks from the same user. Suppose that user visits the company’s website via a generic keyword. The company can use negative remarketing lists for search, but pass the search intent data to social and display channels and spend less on remarketing.

2. Expand Search Targeting Using Social Signals

You may want to use more generic keyword targeting on search for users that you know have visited your website through a social channel. Users visiting your website through social have shown some brand affinity, so there’s less risk with wider keyword targeting to this audience. For instance, the keyword “dresses” may be too generic for a retailer to target without any social signals from the user. But, if the retailer knows the user has some brand affinity, they may want to bid on these keywords for this audience. By creating an RLSA campaign with more generic keywords just for this audience, advertisers can expand targeting while maintaining performance.

3. Search Intent Social Lookalike Modeling

Lookalike audiences let you reach new prospects who are more likely to be interested in your business because they’re similar to audiences who’ve visited your website or performed a desired action. Using search intent data for lookalike modeling allows you to build lookalike audiences based on how users have performed a specific search, or who have shown specific search intent. For example, a travel agent may want to reach potential travellers looking for luxury hotels. The agent could use their search intent data to build a Facebook Custom Audience website campaign for prospecting, based on people who searched for upmarket hotels and landed on the website.

Each digital advertising channel has its own unique benefits, data sets, and targeting options. By utilizing cross-channel advertising strategies, advertisers can take audience information from one channel and use it to optimize campaigns on another.

The 8 Players in the Programmatic Ecosystem

By July 16th, 2015

Programmatic is hot right now. eMarketer predicts that by 2016, programmatic spending will top $20 billion, making up 63% of all US display ad spending. As quickly as it’s growing, though, programmatic has some serious terminology and conventions you have to learn if you want to consider yourself an expert. And once you get started, you may feel like you’re drowning in a sea of programmatic jargon, lingo, and acronyms.

The programmatic ecosystem is large and wide – but not impassable. A good way to start the journey is getting to know the 8 major players in the ecosystem, as well as their main functions.

1. The Advertiser

If you’re reading this, this is probably you. The advertising world wouldn’t exist without the companies that buy the ads.

2. The Publisher

Publishers are all the publications, web sites, and mobile apps that create and deliver the real value – the content – as well as the ad space that advertisers buy.

3. Ad Exchanges

Ad exchanges are the backbone of programmatic ad buying, and a major driving force for the display advertising renaissance over the past few years. Ad exchanges are essentially marketplaces where advertisers and publishers buy and sell ad space programmatically. Publishers make their inventory available and advertisers then bid for those ads, often in real-time, based on how much a particular visitor is worth to them.

4. Ad Networks

Ad networks are like the older, less capable big brother of the ad exchange. Like ad exchanges, ad networks aggregate inventory across multiple publishers and package it up, helping advertisers buy ads at scale more efficiently. Because they can still be a simple, efficient way to scale your media buy across a large number of publishers, they’re still relevant in this age of programmatic. Still, ad networks don’t offer the same targeting sophistication that ad exchanges do.

5. Data Management Platforms (DMPs)

Advertisers use DMPs to collect, store, and leverage their first-party audience data. DMPs also aggregate data from third parties and make it available to clients to use in their advertising.

6. Demand-Side Platforms (DSPs)

A demand-side platform is a tool that enables marketers to bid on and buy ads from ad exchanges. There are some big differences between the different platforms out there, so be sure to determine what’s most important to your business before investing in one – for example, access to data, quality of reach, transparency, etc.

7. Supply-Side Platforms (SSPs)

Advertisers use DSPs to buy ads on ad exchanges. Publishers use SSPs to sell their ads on ad exchanges. It’s basically the mirror opposite.

8. Agency Trading Desk

Agency Trading Desks (ATDs) are essentially the media buying and reselling arms of major advertising agency holding companies like WPP, Publicis, and Interpublic. ATDs reflect a mix of people and technology. While media is often bought programmatically using technology like DSPs and DMPs, it’s then resold to advertisers as a managed service.

These eight players are just one piece of the programmatic puzzle. For a more complete discussion – including how data, targeting, and retargeting figure in – download our full white paper, The ABCs of Programmatic.

8 PPC Campaign Optimizations Brands Should Do Now from US Search Awards Judges

By July 8th, 2015

Each year, the US Search Awards recognizes the best and brightest brands among the world’s leading search and digital agencies and professionals. We compiled advice from eight of this year’s judges on what every brand should do to optimize their PPC campaigns.

This year’s awards will take place at Paris Las Vegas on Wednesday, October 7th. For more information and to enter, visit the US Search Awards website.


Diane Pease

Inbound Marketing Manager, Cisco Systems | @DPease

Monitor Your Extension Performance

With all the hype around ad extensions, we can sometimes get caught up in “extension excitement” – putting site links, callouts, and location extensions on our ads to provide a better user experience. But it’s important to monitor the performance of your extensions, to ensure they’re really working for you in the way you want them to. Create a reminder – and check on a bi-weekly basis. If you have an extension that’s not performing, make adjustments or try removing it. Extensions are a great way to expand your ad, but they need to be monitored.


Matt McGowan

Head of Strategy for America’s Advertising, Google | @Matt_Mcgowan

RLSA. Do it. It amazes me how many clients don’t add the tag to their sites. For free, you can bring together intent, context, and audience to help your business drive sales and leads with great ROI. With remarketing lists for search ads, you can modify bids, ads, and keywords for past site visitors. For example, people visit your sports apparel site to check out available styles, and look at the shoe section of the site. You could add these shoppers to a “Shoe category” list. Then, the next time they search for running shoes on Google you could bid more for them. More here.


Richard Gregory

UK Industry Expert | @Smartrich

You absolutely have to be leveraging Gmail Sponsored Promotions (GSP) these days. At a recent SAScon event, Larry Kim highlighted the low CPCs that early adopters of the format have benefited from. One great tip is to run a campaign targeting Gmail accounts containing newsletters from your competitors, remembering to negative your own keywords to avoid upsetting existing customers.


Jim Banks

Global Head of Biddable Media | @Jimbanks

Anticipate the device your users will be on and have ads that reflect that context. If someone is on mobile, then having the CTA as “Call” or “Tap” will get higher CTR (TTR – Tap Through Rate) than “Click”. Dayparting is now a 168-hour a week function, and device, location, and time of day/day of week will help or hurt more than keyword, bid, or ad.


Lisa Williams

Digital Marketing Strategist, Author, Speaker, Networker, and Columnist; Sustainable Digital Marketing | @SEOPllyAnna

Look at the performance of high-volume, general PPC ads and test the content for titles and meta descriptions. For example, the shipping message “same day shipping” performed better in Paid than the message “fast shipping”. Test the better performing message CTR and conversion to see if you get lift in Organic Search the same way you did in Paid Search.


Matt Umbro

Senior Account Manager, Hanapin Marketing; Founder of #PPCChat | @Matt_Umbro

In order to quickly find keywords that are costing too much and not providing enough (or any) conversions, create an automated rule. I’ll generally create a rule that runs weekly and looks at the last 30 days’ worth of data. I’ll set the rule to identify all keywords that have seen at least 50 clicks and zero conversions. I’ll have these keywords emailed to me so I can choose whether to change my bids, pay particularly close attention to the search queries, and/or pause the keywords all together. You can adjust the filter as you see fit, but this rule helps to easily find poor performing keywords.


John Gagnon

Bing Ads Evangelist | @Jmgagnon

To bid or not to bid? Bid. And, there’s finally concrete data. Bing Ads completed a study measuring the number of clicks a brand received when they were the top organic spot alone, versus the top organic spot plus the top paid ad.

After looking at three million impressions on brand searches for retail during 2014, the study found advertisers saw an incremental 31 clicks for every 100 brand searches when a paid search ad was used in combination with the top organic result. That’s huge!

Only 11 of those clicks would have been received anyways. Adjust your CPA lower by about 18% to account for the overlap – and you have a concrete strategy for bidding on your brand terms.


Jonathan Beeston

Owner, Beetsonomics | @Beeston

If you’re a retailer, then of course you’re running Shopping campaigns. But your campaigns will only be as good as the product or inventory feed that powers them. Spend as much time optimizing your feed as you would any other part of the campaign, making sure you have the right imagery and search-friendly titles. As you can use the feed with Bing Shopping Campaigns (now in beta), Facebook Product Ads, and Google Shopping, the optimization will pay off more than once.

The deadline for submitting an entry to one of the 22 categories in the US Search Awards is the 17th of July, so download the entry form today and you could be a worthy winner at the glittering Las Vegas event in October during Pubcon!


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